Donate SIGN UP

I Can't Access My Outlook Inbox

Avatar Image
pantonsteve | 19:07 Sun 10th Apr 2022 | Technology
1 Answers
hi since friday when i log into my outlook account i can't access my inbox . i can log in ok and when i do log in i get a page of random old emails pop up. when i click on inbox to bring my latest emails up nth. it's letting me access junk and sent and various other folders but not the main inbox. it's the same in whichever browser i chose and the same on a works computer. i seem to recall the same problem happening a year or so ago and after a few days it righted itself. it is annoying and frustrating. any ideas and suggestions as to what could be wrong and what i can do to rectify it please - tia
  
Gravatar

Answers

Only 1 answerrss feed

Best Answer

No best answer has yet been selected by pantonsteve. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
As I read your post, you're referring to an Outlook.com account, rather than to using Outlook for Windows to access your emails. (I really hate the way that Microsoft keep using the same name for entirely different things. It can lead to a lot of confusion!). The problem you're experiencing doesn't seem to be one that Microsoft is currently aware of, other than for users of Firefox with certain extensions:
https://support.microsoft.com/en-us/office/fixes-or-workarounds-for-recent-issues-on-outlook-com-8c95d913-d96b-4065-9171-e1fa44b03ff5

All I can suggest until they fix the problem is to try using a decent email client (such as Thunderbird), rather than using the Outlook.com website. [Webmail is only ever a 'second best' way to use email anyway]. At least then you won't miss any important incoming mail.

Only 1 answerrss feed

Do you know the answer?

I Can't Access My Outlook Inbox

Answer Question >>