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Dvd Delivery From Cinema Paradiso

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rccatnap | 10:04 Sat 04th May 2024 | Shopping & Style
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Because I like the DVD 4K quality above what streaming services supply, I've been using Cinema Paradiso for a number of years. They previously traded as Love Film. Recently I have not been receiving the odd delivery, even though their Website indicates they have sent the DVD I ordered. For some time now I've been obtaining a certificate of posting on all my returns.

However, they have threatened to cancel my subscription because I have not received my DVD over a couple of deliveries and do not seem to trust my, or their, local sorting office. It's even led them to ask me to pay for the 'lost' DVD, which I naturally refused. Has anyone else had similar problems?

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https://uk.trustpilot.com/review/www.cinemaparadiso.co.ukquite a lot of complaints
10:30 Sat 04th May 2024
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Thank you Clementino, it does seem to be a trend lately.

Like some others, their email replies seem non-existant, to me at least. I've asked them three times why the film at number one on my list is consistantly being 'passed over'.

I always check the disk surfaces before playing and if I see the slightest mark I go over the surface with silver polish.

I'll give it a little while before I decide to cancel.

It seems they charge for cancelling subscription!

Good luck 

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