ChatterBank1 min ago
Virgin Media Help Appreciated
23 Answers
I have VM broadband and a home phone. I have received a new router and have managed to set it up and the broadband is up and running.
However, the phone is now supposed to be a digital phone and it isn't working and I can't find any instructions.
Do I keep the phone plugged into the wall or plug it into the router? The connection for the phone base is the wrong size. My phones are all dead - no dialling tone.
I tried going into the VM site to get instructions but was going round and round in circles.
Help!!
However, the phone is now supposed to be a digital phone and it isn't working and I can't find any instructions.
Do I keep the phone plugged into the wall or plug it into the router? The connection for the phone base is the wrong size. My phones are all dead - no dialling tone.
I tried going into the VM site to get instructions but was going round and round in circles.
Help!!
Answers
Best Answer
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Loch Ness, you might find this interesting.
Wolf, Virgin should have provided a cable and adapter for your phone. Have you got them?
Loch Ness, you might find this interesting.
Wolf, Virgin should have provided a cable and adapter for your phone. Have you got them?
The adapter might look like this https:/ /www.eb ay.co.u k/itm/3 9320014 3905?mk cid=16& amp;mke vt=1&am p;mkrid =711-12 7632-23 57-0&am p;ssspo =TfY1N7 7VTdO&a mp;sssr c=23496 24& ssuid=d eG64rTZ SVW& ;var=&a mp;widg et_ver= artemis &me dia=COP Y
In any case find the cable that has one end that your phone cable will fit; the other end will connect to your router
In any case find the cable that has one end that your phone cable will fit; the other end will connect to your router
Barry, I can't find anything that looks even remotely like that.
My office is a total disaster just now - it is possible that it is here but I can't find it.
I will look later but in the meantime, I bought that wire thingy.
Why do they not make wires different colours?
Thanks all - at least my broadband is up and running again.
My office is a total disaster just now - it is possible that it is here but I can't find it.
I will look later but in the meantime, I bought that wire thingy.
Why do they not make wires different colours?
Thanks all - at least my broadband is up and running again.
Did you get this letter with the very clear instructions? https:/ /commun ity.vir ginmedi a.com/h tml/ass ets/Swi tchover _Migrat ion_Lea flet.pd f
I've found that these forums help out a lot.
https:/ /commun ity.vir ginmedi a.com/
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