email and picassa

[por 354]

when i try to send a email from picassa 2 i keep on getting this message come up please please help The host 'ntlworld' could not be found. Please verify that you have entered the server name correctly. Account: 'ntlworld', Server: 'ntlworld', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D iam using ie6

[kempie]

I do not have, or use, Picasa 2 but I assume the server should be set as either ntlworld.com or smtp.ntlworld.com

[Buenchico]

If we can forget about Picasa for a moment, there are two ways of sending and receiving ordinary e-mails. You can either use 'webmail' (for which you use your internet browser, such as Internet Explorer) or 'SMTP/POP3' mail (for which you use an e-mail client, such as Outlook Express).

Your reference to IE6 suggests to me that you normally use webmail. However, when you click on the 'send by e-mail' button, in any program (including Picasa), the mail is sent by the SMTP/POP3 method, which means that the program used is your default e-mail client (which is probably Outlook Express) and not Internet Explorer.

It seems that the account settings in Outlook Express are wrongly configured. If I can assume that your ISP really is NTL World, then you can read how to check your settings by clicking 'How to check your Outlook Express settings', here:
http://www.ntlworld.com/webmail/

If you're not using NTL World (or the instructions don't make sense to you), please post again (telling us who your e-mail account is with) and we'll help you out.

Chris

[por 354]

all i can say is thank you very much to the both of you i can stop pulling what hair i have left out . cheers