Warranty On Replacement Item

[carolminniemouse]

I bought JML iron in October 2015. It developed a fault and JML sent me replacement iron when I complained. This was in March 2016. This iron has developed same fault and they advised me, when I complained today, that the year's warranty which came with the item started from purchase date of iron no. 1. Which means that it is out of warranty by a few weeks. Anybody clued in re. warranties? Thanks in advance.
Carolminniemouse

[douglas9401]

They're correct.

[Buenchico]

A manufacturer's warranty is entirely separate to your statutory rights. It's a 'gift' from the manufacturer and, as such, can be as limited or as generous as the manufacturer pleases. (For example, it's perfectly lawful for a manufacturer to offer a warranty which is only valid if you deliver the defective item back to the factory in China in person, on the third Tuesday after a full moon, while stark naked, standing on your hands and singing the Lithuanian national anthem backwards. It might be odd but it's not illegal!).

However it's common practice for a manufacturer to rule that the warranty on a replacement item is only valid to the same date upon which the original warranty was valid.

Anyway, unless you've mis-typed your dates, the second iron would still be out of warranty anyway. (14 months have passed since March 2016).