I am trying to insert 3 photos of family into a newly bought frame.
The frame is about 18inches width but I need step by step guidance as to how to get the photos in without cracking glass. I have opened all the necessary hooks at the back but cannot get the photos in without "pushing" glass.
to be honest MM - have got all that out and "head bowed in shame" - tried to get the lot in and have broke the glass - so when I know what to do am heading out to buy another one - it's a lovely silver frame but not expensive at all so don't mind.
You know when you press in - the photos "move" so you're juggling a bit which I think caused the crack ooops. LOL
You mean that you can't get the hard backing out without pushing on the glass from the front?
If so, you should be okay if you grasp the frame with your two hands whilst pushing gently on the glass with your fingers, then repeat this from the other side of the frame, carefully easing both the glass and the backing from the frame.
oh dear..put it on a pillow next time ..open up the retainers pull out..put a wee bit sticky tape on back of pics and stick down before replacing all the bits