Tesco Thursday Evening

[tearinghair]

Is there a problem with the Tesco website this evening? I can't sign in and keep getting the Oops reply. Trying to amend my order before midnight.

[hellywelly4]

I’ve just accessed it and it was fine. Mine was just to amend an existing order though.

[Buenchico]

It might be worth clearing your browser's cache; that sometimes fixes such problems. (If you need instructions, please tell us which browser you're using). Or simply try a different browser.

[tearinghair]

I was amending the order that's due to be delivered tomorrow. I think it's a problem at the tesco end as I kept getting 'it's not your fault, just press the reset button. I think in the end I did make the changes; though I haven't received the usual confirmation, they are showing on my account. I also succeeded in booking a slot for two weeks' time, for which I did get an acknowledgement.
I'm still using Google Chrome, though I do have firefox installed. Running Windows 7 - might this be the problem?

[Buenchico]

Windows 7 shouldn't be a problem. It never does any harm to clear your browser's cache from time to time though:
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

[tearinghair]

Thanks, both of you. I'll try that tomorrow, Buenchico. I'm usually nervous about clearing stuff in case I lose something important.
For some reason I can't post on Answerbank on my phone or tablet - keep getting the 'please sign in' screen. Had to come to the creaking old PC.