Upgrading Bt Phones

[tearinghair]

I need to upgrade my BT handsets. I have a few questions about their various products so that I can choose which to go for, but I can't find a way to talk to a BT rep about them. The options on 0800 800 150 don't cover it, the Contact Us on the BT website doesn't have an appropriate category, I'm not getting a Chat option and there's no way on the BT shop website to discuss it. Please can anyone suggest how to get in touch with them?

[woofgang]

why do you need BT ones...are you talking about mobile phone?

[ubasses]

You can E mail them at [email protected]. Don't know how long it will take for them to get back to you.

[tearinghair]

Landline, woofgang.

Thanks, ubasses, I'll try that. There's no immediate rush.

[margarettom]

If you go into the website that lists all the phones for sale, then click on a handset, you will get all the details of what is available with that particular model. I have just bought a new one with ‘call protect’ and it’s very good. I put in all my allowed numbers and everything else is monitored, so no more junk/scam calls.

[tearinghair]

I've done that, margarettom , and I can see which ones appear to be suitable, but I don't want to order them and then discover that they don't work. I have had an acknowledgement from the email address that ubasses gave me, so I'll wait and see what happens there.

[gingejbee]

I'm not sure why you'd buy a phone with a BT logo (but not made by them), when you have a huge choice from the likes of Panasonic that do all (and more) and better.

[woofgang]

what gingelbee said.

[tearinghair]

I guess I'm just an old reactionary...

[198kHz]

//Question Author
I've done that, margarettom , and I can see which ones appear to be suitable, but I don't want to order them and then discover that they don't work.//
If it's a BT phone, sold by the BT shop, then it's going to be compatible with any landline installation in the UK.

[tearinghair]

Thank you, that's what I hoped, but one of my phones is a very old installation so I needed to be sure.The email address that ubasses gave me has responded; they are not trained to give such advice, but have given me a phone number to call. I'll do that tomorrow.