It could take a while sometimes they say they are sending straight away but don't. Lots of companies assign their emails to be sent automatically at night
I'm sure I'll get it tomorrow. I don't know what is happening to me lately. I'm careful with my policies but today I have mislaid that Home and Contents and a separate one with Motor Insurance but hopefully copies are on their way.
well - just received the Policy and have printed it out - you know what I never received it in the beginning. I knew that in my heart as I have been putting my insurance documents in the same old place for 30 years.
Some time back - I received a phone call from a "worker from home" on the phone who wanted a lot of details etc. Neighbour took the call as it was arranged but the caller did not follow up by sending me the paper Policy. Now it will go to its rightful place.