This gets me sooo angry

[boogieboogie]

I'm calling a goverment helpline with 0845 number which is a local cal rate I think. The line connects to say in an automated voice 'Thank you for calling bla bla bla then 2 minutes later "We are sorry we are unable to take your call at the moment due to high volume please call back later" and the line goes dead.
I am being charged for this, surely.. but why should I keep being charged for calls that arn't answered??

[redcrx]

good arent they. Sky last week cut off our calls 11 times, each after at least 5 mins on hold.

Make sure you have a go when you get through

[mirela]

hi boogie, i have been calling a government number yesterday too, it took me nearly an hour, finally got hold with someone, then been told i need call another number. the other number kept cutting me off for no reason, in the end, finally i found the answer i need is 2 hours later:(( and been charged too!!

[aka pixi]

I hate using the phone to start with and this riles me no end.

I mentioned it on here a while ago and someone posted this link

http://www.saynoto0870.com/search.php

I found an alternative number for my broadband provider. Hope you can find one too :)

[mirela]

i found paypal's customerline is worst, typical real life phonejeker!!

[boogieboogie]

I've complained to ofcom.. which makes me feel better.

They should be 0800 free numbers especially for Child Benefit which is what I'm calling.

They should employ the intervention service which says "Sorry the lines are busy, you have not been charged for this call".

I can't believe I'm being charged to be hung up on from the government.

Those are the worst though: that put you on hold, charge you for it and then hang up.. I've experienced that too.