Crosswords0 min ago
Ed – Chakka35 Needs Your Urgent Assistance Please
12 Answers
I have received the following message from chakka35 who is currently unable to post on AB or contact you.
//Naomi,
I wonder whether you can help me. For three days I have been trying to post replies on AB and they don't register. I keep getting referred back to the Sign In panel which I fill in correctly every time. It makes no difference.
A call for help on the Editor's Blog doesn't register either and the Contact Us link gets me nowhere.
In other words I'm in the silly position of not being able to post on AB or to contact them to tell them my problem.
I was wondering whether you would mind contacting the Editor via his Blog and explaining my problem so that they can sort it out at their end. I'd be very grateful for any help you can give. //
Could you please sort it out for him?
http:// www.the answerb ank.co. uk/memb ers/cha kka35/
Thanks.
//Naomi,
I wonder whether you can help me. For three days I have been trying to post replies on AB and they don't register. I keep getting referred back to the Sign In panel which I fill in correctly every time. It makes no difference.
A call for help on the Editor's Blog doesn't register either and the Contact Us link gets me nowhere.
In other words I'm in the silly position of not being able to post on AB or to contact them to tell them my problem.
I was wondering whether you would mind contacting the Editor via his Blog and explaining my problem so that they can sort it out at their end. I'd be very grateful for any help you can give. //
Could you please sort it out for him?
http://
Thanks.
Answers
Best Answer
No best answer has yet been selected by naomi24. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I'm not sure how I can help with so little info.
If he's using anythign older than IE 7 then he needs to upgrade.
How is he accessing the site?
His account logs in fine (I've just seen). Does he do anything like delete cookies/cache before posting? That would knock the site out of his PC's memory.
Ask him to try again today. We've not had an email from him since October - he can contact us on: theeditor AT theanswerbank DOT co DOT uk if he wants some help.
If he's using anythign older than IE 7 then he needs to upgrade.
How is he accessing the site?
His account logs in fine (I've just seen). Does he do anything like delete cookies/cache before posting? That would knock the site out of his PC's memory.
Ask him to try again today. We've not had an email from him since October - he can contact us on: theeditor AT theanswerbank DOT co DOT uk if he wants some help.
Thank you, Ed, for your very helpful email. All is now well. For the others' info the whole thing was due to my own stupidity in clearing cookies, not knowing anything about them.
Thanks also to naomi 24. As the Ed himself said to me it is good to have friends like that. Cheers, all. Time for another G&T.
Thanks also to naomi 24. As the Ed himself said to me it is good to have friends like that. Cheers, all. Time for another G&T.
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