ChatterBank1 min ago
We're Live - Feedback Here!
459 Answers
Good afternoon,
Please aim your questions and feedback squarely at me, on the question!
Thanks!
(If you're having trouble answering for some reason, please get in touch: [email protected] )
Please aim your questions and feedback squarely at me, on the question!
Thanks!
(If you're having trouble answering for some reason, please get in touch: [email protected] )
Answers
Naomi.. you might be having problems with your browser caching since the update. i.e Internet explorer is still showing you the version of the site before the update. Please try pressing CTRL+F5 together on your keyboard to clear the cache, and try again? I had the same issue on my PC with Internet Explorer 11, but it was resolved after the cache clearing.
13:47 Fri 03rd Feb 2017
Strange that Khandro. My Avatar does not impinge on the text space or increase in size when I do expand the answer box. Have you (I'm sure you have) deleted your old bookmark (or favourite) for the site, cleared your full browser history, logged down without just switching off, including closing your user account on your browser, then done a full start up and logged on to the bank from the official main web page. I did this on my laptop this morning and bingo perfect. I then saved the new log in to my favourites and all is well.
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Ed. No the avatar isn't disabled, it is as before, viz. it is small in the corner of the answer box until I click the cursor into it and then it expands to fill the void above. I then stretch the box downwards to get into the white space below the avatar and with 18 taps on the return key I can now type.
I could I suppose, highlight this text and cut and paste it back at the top of the box - but really!
Ed. No the avatar isn't disabled, it is as before, viz. it is small in the corner of the answer box until I click the cursor into it and then it expands to fill the void above. I then stretch the box downwards to get into the white space below the avatar and with 18 taps on the return key I can now type.
I could I suppose, highlight this text and cut and paste it back at the top of the box - but really!