Each time I close Word, I get the message - "an error has occured, send a report to Microsoft, or don't send". I click don't send, but the message appears again. I now check the little box to say "do not try to recover my work" and click "don't sent" and now it clears.
is there anything I can do to stop this happening please
Try changing your default printer to something else, just as a test...
If that cures it then uninstall the HP printer software, download the latest drivers from HPs website and install them, I think they've fixed the problem in the latest drivers.