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Not to worry BHG, you weren't to know and though I've used live chat in past with amazon for example, it's been very slow and awkward - and so has my screen reader..."your slight attempt at humour again, eh?" SAYS LIK, with a grin...yeah, dig the LIK eh - and oh, I mailed that address and Currys' mail box is shut, so they've sewn up that outlet too!...just have to go in person, a drag, but easier than faffin' about with screen reader and phone too! Thanks A Lot though, Lie-in King!