I Have Two 12Gb Ddr3 Ram Mudules, But Only 4Gb Is Installed

[Jason1337]

Hi i really meed some help with a situation im facing

I gave two DDR3 2x6GB RAM modules installed but only 4028mb installed RAM
I have a 64bit win10 Pro activated, with intel i5 core.
I did update the BIOS (latest version apparently 2013) and have DUAL DRAM setring enabled.
Please i need some help to sort out this issue.

[barry1010]

Log in to this safe and respected site and scan your pc. It will tell you how much RAM your pc can use https://uk.crucial.com/products/memory?gclid=EAIaIQobChMIotCo4-DT-wIVpOjtCh27dwBgEAAYASAAEgJcGvD_BwE&cm_mmc=google-_-uk-_-brand-_-dram&gclsrc=aw.ds&ef_id=X-7YZQAAAEewuirK:20221129155749:s

[TheChair]

I'm 99% certain that there's no such thing as a 6GB ram module.

[Buenchico]

As Barry indicates, the first thing to do is to check whether your motherboard can actually handle more than 4 GB of RAM. (If the latest version of the BIOS is 9 years old, it suggests that your computer might not have been designed to work with much more than 4 GB).

If it can, then start here:
https://www.howtogeek.com/310265/what-to-do-if-your-ram-isnt-detected-by-your-pc/

[Old_Geezer]

You'd have to get 3 × 2G, or, 6 × 1G, IMO.

Aye, your motherboard would need to cope with 6G. There may be links to set, or maybe certain module sockets need to be used. You'd find the motherboard manual useful.