Pixie, get a baby brush the really soft ones and morning and evening, not during the day and gently stroke the hamster for a week, hamsters are not bad bighty little critters, they just need to get used to your touch, they mainly bite out of defence, I put a piece of used clothing over the cage but not that they could chew it but so they got used to your smel and wrap the brush on it or wrap it in the clothingl, I did this with all of mine, after a week, they were fine, and gave us loads of joy, lizzards are not only very expensive, but bloody hard work. X