Email Links

[Woodstock]

I use Outlook for emails but why am I unable to open links in emails now? I have had Windows 10 for about 3 months and this is a problem that has only just arisen.

[CrapAtCryptics]

What sort of attachments are you trying to open?

[Woodstock]

CrapAtCryptics - don't know enough about IT to come up with any technical terminology - but an example might be an e-mail from a shopping site saying 'To shop our offers click here'. I duly click and am moved to a relatively blank page.......

[Buenchico]

The most common reason that Windows fails to open links in emails in links is because it's lost the 'file association' for that type of link (which tells it which program to open the link/attachment with).

Go to Start > Settings > System

Choose 'Default Apps'

Scroll to 'Web Browser'

You should then be able to choose which browser your links should open with. If a browser is already listed, click on its name and you'll then be offered whatever alternatives are installed on your computer. (If you've not installed an additional browser, such as Firefox or Chrome, you should just have a choice of Internet Explorer or Edge. If the current choice isn't working, try changing it to the other one. If that then works, you can always change back again later if you want to).

[Woodstock]

Buenchico - Thank you! That's cracked it!!