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Thanks Eddi51, I know your advice is sound advice - and deep down we know we're not going to get anywhere. But it's so frustrating knowing that had this unknown contractor person not thrown this metal frame where he did, the accident would not have happened, and all sorts of ensuing things would not have happened. Thankfully we're not throwing any money at it all at the moment, but it just makes us so mad knowing that someone threw that frame where they did and my husband had to pay a high price. We might even have been happy with a refund of all our out of pocket expenses, but that's not going to happen. But thanks for taking the trouble to reply! It makes us both sooooooooooo cross! And my husband even had £200 stolen out of his wallet whilst he was lying writhing in pain on a hospital trolley in the ER room! Don't ask!