I have just received this email from AB support team. I didn't tell them I can't access the site. I can log in to the beta version but can't access anything from that point onwards.
"We are sorry to hear that you are still experiencing problems on the AnswerBank. After the tests we have just performed, there should not be any reason for you not being able to ccess the site. Please make sure you accept cookies in your browser. Also, just to test it, please try logging in to the site from different browsers."
I've no cookie problem. Can anyone tell me how to try different browsers please?
Perhaps it's the wrong cookies, LL - I find Hobnobs very beneficial for site accessing ;-)
I think they may mean the Firefox browser as an alternative to Internet Explorer 7. This one usually works when all else fails - I hasten to add...usually. It's definitely worth a try though.
Thanks for your answers folk. I can't upload any new software as I'm not the computer administrator, so I am done for and my days on AB are limited!!!
I'll try some double chocolate chip Cetti and see if that works. Perhaps I should try putting them in the floppy disc slot this time instead of CD drive!!!
No LL, you need to try everything before admitting defeat.
Occasionally the craziest option might just do the trick, so have a go at Disk Cleanup and DeFragging......you never know.........If that fails.....then eat a packet of double choc bikkies!!!!
OK Cetti, I have washed my discs and got rid of all the cookie crumbs, but I don't how how to defragg. Is it anything like detox and will I need colonic irrigation!!
It only lets the 'Administrator' do that and the 'Administrator' is away. But thanks Cetti. Anyway all I'm getting now is a message saying I'm using the wrong string and in a thread above this on jno says it's because I haven't tied my hamsters onto the treadmill properly.