Shopping & Style1 min ago
Really worried Ive just being scammed, please help!
36 Answers
Just had a 30 min call from a foreighn sounding man who said he was from Windows support. He didnt know my name but asked for the owner of the house. He took me through these different files then started talking about slow perfomance and security blurb. He took me to this site which was www.pcmiles.co.uk then wanted me to buy there software to which I refused. While he was doing this though I was connected toa technician (the Norton security did say the site was safe) but someone else had control of the computer and was scanning a load of files. He got a bit arsy when I said I couldnt afford it but is this all he was doing or could they have gained access to anything on my computer? Im really worried now and have to go out in 5 mins!
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Do people still fall for this!
Yes you have been scammed, how on earth so you think somebody in India knows your computer is running slow, sorry not going to beat about the bush you've been taken in by an obvious scam, if somebody phones you out the blue then you don't do anything they ask you to!
Disconnect your computer from the internet, run a full scan with your proper anti virus and with mawarebytes (download it on another computer and transfer it to the infected one on a USB memory stick or similar)
Do people still fall for this!
Yes you have been scammed, how on earth so you think somebody in India knows your computer is running slow, sorry not going to beat about the bush you've been taken in by an obvious scam, if somebody phones you out the blue then you don't do anything they ask you to!
Disconnect your computer from the internet, run a full scan with your proper anti virus and with mawarebytes (download it on another computer and transfer it to the infected one on a USB memory stick or similar)
Come on Chuck not everybody is that on the ball with computer scams - this is relatively new Even so just change the story and say that there is a lot of spam or IRC traffic coming from your computer and we've been asked by your ISP to talk you though cleaning up your system and it becomes quite credible to even relitivly savvy people
If you had any personnel info on the computer they will have it all by now, this is an old scam that has just started doing the rounds again, while they had remote access to your computer they would have been downloading all the files that contain info that they can use to gain things from you. It may not be money but identities and address details are needed in order to make bogus claims which will link back to your address.
As others have said make sure you are now disconnected from the internet.
Norton or any other anti-virus program can only ever look for programs it has been told to search for, some times things change in-between scheduled updates. Also is it looking for just Viruses or have you got the full suite that searches for key loggers and malware appS?
To protect things like your bank account then contact your bank and get them to change your log on details, this can be a pain but if you dont and the scammers have enough info the consequences are a lot harder to take, also by informing your bank you are covering yourself so any loss is down to the bank if they do not act on your instructions.
Norton or any other anti-virus program can only ever look for programs it has been told to search for, some times things change in-between scheduled updates. Also is it looking for just Viruses or have you got the full suite that searches for key loggers and malware appS?
To protect things like your bank account then contact your bank and get them to change your log on details, this can be a pain but if you dont and the scammers have enough info the consequences are a lot harder to take, also by informing your bank you are covering yourself so any loss is down to the bank if they do not act on your instructions.
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