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Oh thank you for your answers. Well, pizza, my washing machine handle snapped off. I ordered a new one and with help from friends got it fixed on properly. Machine seemed to be fully repaired. I did a load of washing. It was fine. I then tried to do another load. The light came on but nothing happened. I gave up and unplugged the washing machine only to find one of the prongs of the plug was burnt. It was one of the lower two, not the one on top. The plug is a moulded one. I'm now not sure what is wrong with the machine. People have spoken about an interlock device which the door lock clicks when the door is shut. This then tells the machine it is safe for the washing cycle to start. I can't see or get at my interlock device. I've been watching lots of 'how to' videos online, but don't think I'm up to dismantling the machine. I'm asking, does anyone know what is wrong with my machine. The call out fee would probably be astronomical and I can't find a local repair person. Any advice would be gratefully received.