Video Not Supported??? Help Please.

[ladybirder]

I've just joined GooglePlay and rented a video (10 Rillington Place old version). When I try to play it I get a blank screen and the words "Video not Supported" but nothing to tell me what I need to do to support it. Anyone any idea? I am using a MacBook Air laptop, Safari Sierra. I await your words of wisdom. Thank you.

[netibiza]

Not much you can do I don't think . It's a different format to the one you can play. I get this on a dvd with USB player, I really record many things and get Not supported.

[ladybirder]

How annoying netibiza but thank you. I've just joined specifically to watch this film, put all my bank details in there, paid £2.49 to rent it, and it won't play. And now I see Yogi has put a version to play on his thread about this film. Oh well I'll toddle off over there.

[netibiza]

Your Answer...had another thought. Download VLC onto computer and then go into vlc media and try to play from there .

[netibiza]

By the way, that is a brilliant film, the best!

[CrapAtCryptics]

Divx will play just about anything

[ladybirder]

Thank you both. I'm watching it on Yogi's link at the moment but I will try both your suggestions so I will know for another time.
I have seen the film before, many moons ago but wanted to compare it with the BBC's offering which I thought was excellent. Thanks again.

[Buenchico]

Check that you've got the latest version of Adobe Flash Player installed:
https://www.macupdate.com/app/mac/4783/adobe-flash-player

If that doesn't help, contact the Google Play support team:
https://support.google.com/googleplay/answer/7100415?ref_topic=3364672&vid=0-1388773792497-1485973048483&;visit_id=0-636215699053196706-2115338232&rd=1

[ladybirder]

Thanks Chris, will do in the morning.

[Gromit]

Best to do without Adobe Flash if can. It is junk.

GooglePlay is mainly for Android Phone and Tablet users. Apple's iTunes will deliver a Mac friendly version of the film for the same/similar price.