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I Have Been Waiting For Delivery For Almost 2 Weeks Already.

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indigoer | 10:31 Thu 16th Jan 2020 | Shopping & Style
22 Answers
I ordered a VFD unit from https://ca.famaga.com/catalog/delta/order-267889
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dannyk13
Best Answer
Try this advice:- https://www.gov.uk/consumer-protection-rights
11:22 Thu 16th Jan 2020
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Avatar Image indigoer
Question Author
I ordered a VFD from https://famaga.ch/catalog/delta/order-267889​ almost 2 weeks ago. Their web site says they ship in 2-3 days. Every time I call I get a different story. The first time, the VFD was sitting in their warehouse floor waiting for the carrier to pick it up. Would be shipped that day. Next time, their computer was down and they couldn't get in touch with the vendor. HD didn't have the item. It was to be shipped direct from the manufacturer. Next call, they would expedite my order. It was ordered on the 3rd and here it is the 15th and according to their website, it's still being "processed".
10:33 Thu 16th Jan 2020
Avatar Image douglas9401
Was it a case of Spam?
10:33 Thu 16th Jan 2020
Avatar Image ummmm
Why would it be spam?
10:40 Thu 16th Jan 2020
Avatar Image woofgang
Do you have a question?
10:40 Thu 16th Jan 2020
Avatar Image aelmpvw
not a good advert if it's spam?
10:41 Thu 16th Jan 2020
Avatar Image davebro
"Do you have a question?"

Yes - what's a VFD !
10:42 Thu 16th Jan 2020
Avatar Image dannyk13
Dave
https://www.vfds.com/blog/what-is-a-vfd
10:44 Thu 16th Jan 2020
Avatar Image davebro
Thanks Danny - not a lot of people know that! (or need one)
10:47 Thu 16th Jan 2020
Avatar Image aelmpvw
i had a cursory glance through danny's link and i still don't know what it is ...
10:53 Thu 16th Jan 2020
Avatar Image Old_Geezer
Thanks for the info. If I ever need a VFD I'll bear it in mind.
11:13 Thu 16th Jan 2020
Avatar Image indigoer
Question Author
I'm seeking for an advice on what can I do in my situation.
11:15 Thu 16th Jan 2020
Avatar Image davebro
Tell them you want to cancel the order & get a full refund - see if that produces some action.
11:17 Thu 16th Jan 2020
Avatar Image Old_Geezer
Maybe suggest that time is of the essence and give a date for action/delivery.

This may have been better in the law forum. EU law at that since it seems to be in German.
11:20 Thu 16th Jan 2020
Avatar Image indigoer
Question Author
If you are curious what the VFD is you can google it easily. It's not so important what is VFD, but what should I do now.
11:21 Thu 16th Jan 2020
Avatar Image Old_Geezer
Oh, or maybe the .ch suggests Swiss ?
11:21 Thu 16th Jan 2020
Avatar Image dannyk13
Try this advice:-
https://www.gov.uk/consumer-protection-rights
11:22 Thu 16th Jan 2020
Avatar Image aelmpvw
sensible suggestions have been posted

11:23 Thu 16th Jan 2020
Avatar Image indigoer
Question Author
Already told them so; They say don't have a refund policy.
11:24 Thu 16th Jan 2020
Avatar Image dannyk13
Look up to 11.22 post.
11:26 Thu 16th Jan 2020
Avatar Image THECORBYLOON
Contact these folk for advice, https://www.ukecc.net
11:45 Thu 16th Jan 2020

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