My step sister and her family are on holiday in Florida... just discovered their house was burgled last night... completely ransacked and emptied... cars taken too...
They are away for another 10 days... on a much needed holiday (recovering from illness)...
Would you contact them and tell them what has happened ''now'', or wait until they come back so they can enjoy their remaining week's holiday?
We will make the house secure and have phoned the Police etc etc...
Let them enjoy their holiday babe, sounds like they need it. There's bu88er all they can do about it where they are and it'll be a cloud for the rest of the time they're away. Sounds like you've got the situation in hand
Personally, I would leave it and let them enjoy their holiday. They will only want to rush back (and not necessarily be able to get a flight without spending/losing a lot more money). Let them enjoy the rest of the time there. You've done everything you can. If the house is secure and the police are involved just leave it.
I say this with some experience. My mother in law died whilst we were abroad. We were not contacted until we were on the second leg of the journey home on the Friday (she died on the Tuesday). We could not have done anything and could not have got back sooner and all we would have done was worry and cry.
Have the police sent their scene of crime people around to take pics and collect evidence etc? make sure they get that done before you clear up. Also, I would get hold of the victims support people at the local police station to ask their advice. You could get the police to contact the DVLA who will have a record of the car insurance company covering the vehicles and chances are they have their home insurance with the same company.
oh and as i am a total control freak, i would want to knoiw about it and get the insurance ball rolling from my holiday, and then i could relax knowing it was being dealt with, but I would have left every kind of inmsurance policy along with my will with my next of kin anyway , as usual, and so everything could be sorted.
Carrott - I take your point, but if they policy holder does not know they have been burgled, they cannot be accused of delay. You only have to bring stuff to the attention of the ins co once you know about it.
Unfortunately one of my step sister's sisters - known to all as 'bigmouth' - has just phoned me - and said she has just phoned them over there and told them... silly b!tch!!
If that is the case and they know, contact them and reassure them that everything is under control and there is no need for them to return until the end of holiday.
You can mention that anything that has been stolen or damaged will be covered by insurance and can be repaired or replaced. Emphasise the need to continue with the much needed holiday and that the house is now secure etc.
Sorry to hear this has happened and hope your family recover from this...x