My mum was in hospital for a time, having had a major operation, and i can say that her treatment was appalling, left alone for long periods, i was there much of the time, but it was a long journey to get to the hospital. She was not helped to go to the bathroom, or to take a shower, staff told her if she did she would have no help, against their health and safety rules, they couldn't even stand by the door whilst she bathed, and after two weeks she was glad to go home. In pain, distress and unable to comprehend like me the fact of such treatment. One foreign nurse was so incomprehensible, she could have put lives at risk, as no one could understand her at all, as much as i would liked to have said that to the staff i did not. I did write to the hospital and got a pitiful letter back, lessons will be learned type of nonsense, indeed appalling.