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Thanks all of you, much appreciated info, I have another date from Essentia 15th April, as it is about the 5th date now, I wont hold my breath, the chemist who deliver my medications is where my daughter works and she organized a 1Litre bin for me which is good, my 4 litre bin is still full on my doorstep where it has been for some time now, Essentia are meant to be part of the council who have been taking my bin and swapping it for years now, for some reason they not doing it but say they will!!!! My original diabetic nurse organized them when I got my diagnosis back in the day, she has retired now and when I phoned GP surgery, the receptionist had no idea what to do about it and when I rang a council number for environmental health it just rings and same message in a loop, no pick up or allowed to leave message at all, feel like banging my head against a wall right now, but thanks for all replies.