Attendance Allowance

[galasalmon]

A friend is trying to claim attendance allowance for looking after her son who has Emphysema .He has filled in a form for disability due to the above first in March and now 2 months ago when this new law came in in Scotland but has heard nothing . She says when he tries to phone he is in a long queue .Anyone any ideas to help resolve this I would be grateful .

[Paigntonian]

Good heavens. Stay in the phone queue, unless you've got something more important to do. The call's free.

[galasalmon]

I would but this is not for me. I didn’t realise the call was free just going by what they said, Thanks.

[Hopkirk]

Put the phone on speakerphone and get on with things until answered.

[furrypusscat]

Should her claim be for Carer's Allowance if it is for looking after her son?

[andres]

If your friend is trying to' claim for looking after her son' doesn't she mean Carer's Allowance?

[andres]

snap^^^^furrypusscat

[furrypusscat]

Before she can get carer's allowance, her son must be in receipt of a disability payment. I realise that Scotland has recently changed the name of the payment but I believe he has to be in receipt of an award and she must give care for at least 35 hours per week before she is considered.
Whoever makes the call has to be prepared to stay on the line for quite some time.
Her other option is to contact a local Welfare Rights Officer, usually listed in the directory or maybe a library could assist with contact details. Hope this helps.

[andres]

I have just applied for Carer's allowance. Filled an online form in ,submitted it and got a conformation email right away. It did say however that it could take anything up to 12weeks for the decision.

[galasalmon]

Thank you furrpussy cat I will tell her .I can’t understand how when he says he has contacted them on line in March as he doesn’t get the disability amount he should and they still haven’t replied ! I am only going by what they tell me If it was me I would be hanging on the phone until I got an answer but didn’t know it was 0800 number. Thanks everyone.