advice please

[lynneylou]

My nan had a routine eye test about 3 months ago and the opticain did the usual tests for glaucoma etc and said her eyes were in perfect health. However last week she was advised to go to A and E dept after 2 days of a migraine, sickness etc only to be told she has a cataract in both eyes and glaucoma which she is having laser and drops for etc.

I personally would be straight on the phone to that optician, but she won't, what do you think, compensation etc????

[bednobs]

what would she want compensation for? its not like the optician gave her glaucoma and cataracts, and apart from the migraines what has she materially lost? Has the doctor at the hospital said that the disease has become untreatable from being left for 3 months?

Myself personally i would complain about the optician, cause its hardly likely these problems occurred in the last 3 months. However your gran is a grown up and perfectly able to state whether she wants to take it further or not