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Have been on the phone to tell her what you said, so sorry for delay in reply.She as elec, and gas top up metres. she as spoke to mortgage people today and told them, for one month only they have reduced it by £200 and changed it to an interest type one, not sure what that means(not an home owner myself) She as been on to council tax their sending her a form. feel so much better and she seemed less upset than she was this morning,. Im very gratefull , thankyou so much