ChatterBank1 min ago
Do You Check Your Mobile Phone Bill?
9 Answers
A week ago the amount of money taken out of my bank account to pay the T-Mobile phone bill was slightly more than I was expecting so, checking what was going on, I found that I was being charged £1.25 every Friday morning for the previous 6 weeks by Buongiorno Pl.
I like to think that I'm very careful when it comes to preventing anything like this, particularly when there is the possibility of money being involved, so I am not aware of having given permission for any phone number access, and a call to T-Mobile seems to have put paid to this scam by blocking such 3rd-party calls. I would have assumed that these would be blocked by default but apparently not, and it's only because I don't use the phone much that I noticed that it was happening.
Has this happened to any other ABers? Do you check your phone bill to make sure that you're not paying for unexpected charges?
I like to think that I'm very careful when it comes to preventing anything like this, particularly when there is the possibility of money being involved, so I am not aware of having given permission for any phone number access, and a call to T-Mobile seems to have put paid to this scam by blocking such 3rd-party calls. I would have assumed that these would be blocked by default but apparently not, and it's only because I don't use the phone much that I noticed that it was happening.
Has this happened to any other ABers? Do you check your phone bill to make sure that you're not paying for unexpected charges?
Answers
I check everything. Although when someone was using my debit card it was Amazon who alerted me about it. Fortunately for me, I have an account with them and they sent me an email to ask me if I had ordered something I didn't normally buy to be sent to a different address. I was able to contact my bank and get my debit card cancelled. So after that I became even more careful with the items on my statement. And the same applies to my phone.
I do get the text each month telling me when the bill is ready but I must admit that I didn't bother going on-line to check the amount because there hadn't been any problems before. So now I have started checking regularly, at least once a week.
However, because such usage by a 3rd-party is not blocked by default and I did not receive any notification that somebody wanted to set it up, there is no way I could have known about this charge until after it had happened the first time and the account had been debited. Maybe I was fortunate that it was only £1.25 a week and not a lot more, but losing any money through what I consider to be unauthorised actions by a company doesn't feel lucky.
However, because such usage by a 3rd-party is not blocked by default and I did not receive any notification that somebody wanted to set it up, there is no way I could have known about this charge until after it had happened the first time and the account had been debited. Maybe I was fortunate that it was only £1.25 a week and not a lot more, but losing any money through what I consider to be unauthorised actions by a company doesn't feel lucky.