New Anti-Virus Required !

[mikey4444]

I am fast running out of patience with Kaspersky, in getting my problem with updating my anti-virus sorted out. They have asked me to unisntall my 2012 version and reinstall the new 2015 version.

I have successfully uninstalled the 2012, and I have downloaded the new 2015 version. But when I try to install this, I am getting an error message saying something like there is a problem with my Microsoft .NET Framework 4.5, and its asking me to manually reinstall it. I have uninstalled this 4.5 thing and reinstalled it but the installation of the Kaspersky 2015 suite is not going ahead. I am still getting the message to reinstall the 4.5 thing.

As I will soon be driven mad by this circular tour around the mulberry bush, I am tempted to cut my losses and try Norton.

Does anybody have any tips about whether Norton is OK or not please ?

[mikey4444]

Ah ! ...no...should I have ?

[DTCwordfan]

I use Bullguard and find it very good, I pay for it though - however, they also offer a back-up service and that's useful for me....

[mikey4444]

I'm fed up DTC ! I am tempted to install Norton this afternoon, rather than faff about with Kaspersky any more. I used to use Norton years ago, and I am not sure I had much in the way of problems.

[SlackAlice]

Ever thought of trying out one of the free ones?

But, uninstall Net Framework 4.5 and re-boot from cold, before re-installing the new version and then again do a cold boot and then re-install Kaspersky

[mikey4444]

SA...I tried that I just kept going around in circles ! Kaspersky kept blaming the 4.5 thing, and refused to install, so I kicked it into touch. I shan't use Kaspersky again.

I am still annoyed that they didn't tell me that the 2012 version wasn't going to have its databases updated when I renewed my subscription last month.
I use my PC all day, as I work from home and I just can't have any security problems. I have had viruses before and they have caused me serious problems, not to say expensive ones. My skill at sorting out software difficulties only goes so far and I can't be wasting time taking the flipping thing down to the PC repair chappie for him to fix !

So we shall see how it goes with Norton....fingers crossed !

But thanks Slacky !

[EDDIE51]

I know some will disagree but I have never had the slightest problem with MSE and it's free.

[andy-hughes]

I have always used AVG, and I surf a lot daily, and not had any issues.

It has picked up and zapped a couple of nasties, so I know it does the job.

The people who sold me my second PC put it on all theirs as a matter of course.

I have heard of running speed issues with Norton, none with AVG though.

[BlueScorpion]

When we renewed our anti virus recently we were advised against Norton or McAfee by our daughters partner (a bit of an IT expert - but then anyone is compared to me). We have gone with Eset which we are very impressed with

[mikey4444]

I will let you know how I get on guys !

[SlackAlice]

Apart from my first year of having a pc when I had a free subscription to Norton, I've used the freebies. My first pc was some time ago and it was Windows ME, almost 15 yrs ago!

I use my pc every day and also use it for gaming.

The free ones I've tried are MSE, Comodo, Kaspersky and AVG. I keep returning to AVG because it just seems to work fine. It has caught and quarantined a couple of viruses (virii?) so I know it's always on the case.

Nortons fine, although at one time it got a poor reputation for slowing a pc's performance.

If you bank online check they haven't got a special deal for customers.

[janbee]

I had Norton for 7 years and never had any problems. Somebody suggested I change to the" Rolls Royce" of security... Kaspersky.!! I had that for a year and had nothing but trouble for the whole year. I now have AVG free and have had that for a year. I think it's excellent. No complaints.

[mikey4444]

Thanks everybody....people are so helpful on AB !

[Cryptical]

Use Panda free antivirus,it works,

[Buenchico]

My post here would seem to be relevant (although you might like to ignore my reference to Kaspersky!):
http://www.theanswerbank.co.uk/Technology/Internet/Question1419511.html

You do NOT need to pay for security software!