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Thanks for all this info JJ ... it's extremely helpful. If the bag is still there when I go down there on Saturday morning, i will give the bag a good "going over" and see what it's like. I have had a look on the Jc website, but can't find the same bag, but will have a look at some others of a simila size and get a pic of the finishings. The guy in the shop told me that the person who had brought the bag in had told him that it had been very well looked after ... but there's "looked after" and "looked after" of course!
Really appreciate your help - have you got any idea about the Stefanel bag? It's quite nice and not that expensive for a nice evening bag, so if that's still there too, I will buy that one as well.
I will, if you don't mind, try and remember to let you know what happens. Cheers, Chox.