Yes, I had to use the NHS mental health crisis team on a couple of occasions some years ago. I found them to be very candid and definitely helped our family at a massively stressful time. Regrettably, we found the mental health services locally to be woefully inadequate and found better support from voluntary groups like AA. Regarding the psychiatrists etc, the waiting list to see one was ridiculous considering the severity of the situation. The only option was going private which meant a lot of our savings gone. But money well spent as we are still alive. I think the NHS mental health services are underfunded, overstretched, have got their priorities wrong and I would hate to be totally reliant on them. I sympathise with anyone employed in these services but also anyone having to use them.