Removal From Gp Lisy

[jw47]

My daughter has just by chance found out that she has been removed from the GP list where ahe has been registered since she was 4 years old, she is now 47. due to the fact that she has had no need to see a GP for many years. The telephone number she has for reallocation is either busy or only open at certain times and due to my daughters work pattern she has been unable to contact them should she try and see the Practice Manager at her old surgery (their list is supposedly full) or should she try to register at another local surgery who have vacancies. I feel the phone number she has been given will only give her details of local surgeries Any advice would be appreciated.

[bednobs]

has she not moved since she was 4? before de-listing someone, the practice usually writes to the person on more than 1 occasion so unless she has moved, it wouldnt normally come out of the blue. i woud just go into the local surgery (with id) and register with them

[jw47]

she moved when she bought her own property at 21 and this is the address her surgery has, she does not recall receiving any letters

[woofgang]

If she has moved out of the GP catchment area they have the right to remove her from their list whether or not she has used the service recently. They should write and inform her that they have done so but need only write once. She needs to register at a surgery whose catchment area includes her address. https://www.nhs.uk/Service-Search/GP/LocationSearch/4

[ummmm]

I was removed from my GPs list as they had written to me and I didn't respond (I'd moved and forgot to tell them) I just joined a new one. As it happens the new one is much better and far more convenient (on my street)

The old GP has kept my kids on their books though.

[bhg481]

The usual reason for wanting to stay with a particular practice is that you know and trust the doctors there and feel that they know you. If it's so long since your daughter saw a doctor neither of those reasons is valid. The other point to note is that you daughter is an ideal patient; the doctor gets paid for having her on his books but does no work.
I'd just find a local surgery and register there.

[TonyV]

I have had to move GP's a few times, but always been accepted, think surgery gets paid on how many patients they have, but will be corrected if someone knows better.

[woofgang]

bhg481 I agree with your sentiment, but if you move out of their catchment area, the GP must assure your local clinical comissioning group that they are still willing and able to provide a complete service to you including home visits. If you move a couple of sreets it may be ok but a change of villages or a move to the other side of town then not so much.

[bhg481]

woofie - the old GP has no vacancies so she has the option of fighting to get her old registration back or finding a different doctor who will accept her.

[woofgang]

yes Tony, they get capitation per patient and on top of that, payments for meeting health promotion targets eg for screenings, payments for meeting vaccination targets and enhanced service payments for offering "extras" at their surgeries.

[woofgang]

bhg481 I am aware of this but if the surgery is unwilling to continue to see out of catchment patients or feels that they could not commit to offer a full service to a patient, then the patient won't be able to stay on the old GP books regardless.

[bhg481]

She's moved but nowhere does it say she moved out of catchment area.

[puzzled54]

But what about the routine things like smear tests? Has she not had them?

[woofgang]

bhg I mentioned moving out of catchement because its the most likely reason for removing a patient from the GP's list. They have access to files that will inform them if a person has died and I am sure that the lady in question did not attack or abuse staff. Gp's can't remove people from the list simply for not using services. Most of the folk on their lists who are neither children, elderly or disabled rarely use the services, indeed Gp's count on it!

[woofgang]

puzzled, different places have different ways of organising smears and mammograms. In some areas, smears are done by specialist services run by local obgyn centres.

[bhg481]

It's 26 years since she moved house and she informed them at the time; surely then was the time to tell her she would have to register with another practice.

[bednobs]

not necessarily - sometimes new surgeries being built or old ones merging means the catchments change.

[bhg481]

bednobs - true. Whatever the reason it seems odd they didn't tell her. As you and I both said in our first posts, just register at a local surgery which will accept you.

[dannyk13]

I would suggest that the first thing to do is to find out the reason for the removal.

[bednobs]

that one near you closed recently i think bhg, and that will mean the catchments have changed

[TonyV]

you can see your GP's catchment area, normally on their website, well at least mine is.