Denplan

[uncletom6]

I have continued to pay for my denplan during the pandemic. However, I have not been able to see my dentist. I had my annual checkup up for August 2020 but this was cancelled and I was told they would be in touch when they are doing non emergency work. As of yet I have still not heard anything. Are you entitled to claim a refund back on your payments. I have been paying for a service that I have not received.

[bednobs]

ask them and see. I don't think denplan is tied to a particular surgery though is it?

[Mamyalynne]

I would ask your Dentist to reimburse you as it is they who have failed to honour your contract.

I am a Denplan patient and have had my regular check ups during the last year.

[Bobbisox1]

I am on Denplan and have been able to attend both Dentist and Hygenist

[uncletom6]

I believe its with the dentist. You could only see m dentist if it was an emergency. My husband has seen both his dentist and hygienist (another practice)

[Canary42]

Off topic slightly, but my Car Breakdown company has given a refund to people with significant less mileage as a result of the pandemic.

[KARL]

My wife and I are both with a different dental insurer. Our dentist does check-ups, scale and polish only and no restorative work at all. This means that even when she sees something needing attention she can only tell you and from there on the teeth are left to rot. Once they get beyond saving she will do the extraction. Meanwhile we pay full whack.

The dentist did ask whether we could access dental care elsewhere, noting what I already knew that the UK is probably the only country worldwide where dental care has all but been closed down. I said yes and went abroad for the work that was necessary - absolutely no problem, an appointment within 24 hours if I wanted it, a choice of any number of dentists.

The information I have is that no Covid infection there has been traced to a dental surgery.

I recently had communication from the insurer to tell me good news: On renewal the premium will be unchanged - I rushed out to clap. They must be making an awful lot of money. If you get any joy on a refund/discount from Denplan then please post it on AB so I can throw the information at my lot.

[Ellipsis]

I'm also with Denplan. I have seen the dentist once all year and the hygienist not at all. Normally it would have been twice each.

I'm not too worried about it as, if any work has built up, they'll have to do it all eventually. Besides, there are other things to worry about.

[Mamyalynne]

KARK, from what uncletom has written it is not Denplan denying him his check ups, it's his dentist.

They should reimburse him pro rata for the part of his monthly charge that covers routine exams.

[KARL]

Mamyalynne, the premium covers everything, not just the simple little bit of a checkup - restoration is the biggie. Fair enough, not even doing a checkup is particularly bad and the suggestion that another dentist working with Denplan should be approached is a valid way out of that. This may require some communication with Denplan to ensure complications are avoided. Nevertheless, if needing restorative work, Ellipsis's teeth, along with those of millions' of others, will continue to rot for months to come.

[MWG14]

We've paid into Denplan for years & have seen both our dentist & his hygienist on a regular basis during the past year. They have worked as normal.

[Ellipsis]

I haven't needed any work doing in years. One of the benefits of Denplan, or my dentist at least, is that get your teeth round and get you keeping them in good condition yourself, to keep the premiums down. Using a electric toothbrush, good toothpaste, regular use of interdent sticks, etc. I think I'd probably be all right for years if I had to be.

[Mamyalynne]

Apologies for getting your name wrong Karl.

[KARL]

Don't worry yourself, a typo is entirely unremarkable :)

[Peter Pedant]

ditto they filled on of my teeth last week

[webbo3]

I stopped paying mine ages ago when I found out lab work wasn't covered i'm getting brilliant free treatment from the students in my hospital, waiting for my second gold crown and two bridges to be done on my next few appointments.