Quizzes & Puzzles0 min ago
Dirty Water
14 Answers
For years we have had dirty water. The water is clear but taps get blocked by a spongy black substance & the toilet gets black streaks after 2 or 3 flushes. We are in a hard water area. I have written to Severn Trent several times about this with no effective solution - they have stopped replying to my letters. Does anyone else experience this or could it be a purely local problem?
I have threatened to stop paying if they will not sort it out.
I have threatened to stop paying if they will not sort it out.
Answers
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Click on Report a Problem now.
Click on Report a Problem now.
From a suppliers' point of view...they will need to know if this is purely a problem in your property or one which is affecting many people. Can you ask neighbours/ friends in the locale if they have the same problem?
If lots of you are affected, your supplier is legally obliged to investigate by sending an inspector to take samples etc. If it's only your property affected, they are unlikely to help.
If lots of you are affected, your supplier is legally obliged to investigate by sending an inspector to take samples etc. If it's only your property affected, they are unlikely to help.