Crosswords2 mins ago
Angry Letter!
29 Answers
I have had a 14 month battle with a utility company. Having thought it was sorted at the end of last month, they have now sent yet another letter which indicates it is most definitely not sorted and we are back to square one. I think it may well have pushed me over the edge.
I shall write them a strongly worded complaint, explaining in simple terms the facts. Again.
However, I am now tossing phrases around my head which I would like to (but wouldn't) use such as:-
You cannot manage stupid
Do you train people to be this incompetent or do you simply employ ex MPs?
Strategically shaven monkey
You sent four men to look in a hole in the ground; I spent several hours wondering when the Indians might turn up to look in the right hole in the ground.
You couldn't run a tap
The rudeness of your ground staff is eclipsed only by the incompetence of your office staff -(may use this one)
What are your dream insulting phrases for a stinging letter of complaint? Cheer me up, fgs. I'm about to lose another hour of my life writing a letter which will be disregarded/misunderstood/lost/pointless.
(And it is day 476 of keeping the cat in cos he has some fighting injuries and is on antibiotics. OK, so it is day 5, it just feels like day 476).
I shall write them a strongly worded complaint, explaining in simple terms the facts. Again.
However, I am now tossing phrases around my head which I would like to (but wouldn't) use such as:-
You cannot manage stupid
Do you train people to be this incompetent or do you simply employ ex MPs?
Strategically shaven monkey
You sent four men to look in a hole in the ground; I spent several hours wondering when the Indians might turn up to look in the right hole in the ground.
You couldn't run a tap
The rudeness of your ground staff is eclipsed only by the incompetence of your office staff -(may use this one)
What are your dream insulting phrases for a stinging letter of complaint? Cheer me up, fgs. I'm about to lose another hour of my life writing a letter which will be disregarded/misunderstood/lost/pointless.
(And it is day 476 of keeping the cat in cos he has some fighting injuries and is on antibiotics. OK, so it is day 5, it just feels like day 476).
Answers
there would appear to be an entire county with villages missing one of their inhabitants, therefore I presume you have employed them all. (just answering the OP :-) )
21:38 Thu 31st Mar 2022
Tuvok, I am coming close to that, given the issue over the two holes in the ground.
Atheist - no worries - this is not a serious question. My letter will be polite, firm and factual. But there is a huge difference between what I would like to say and what I will actually say. I am exasperated beyond words.
Mr BM just asked what I was doing. I said "I am writing to Idiotic Utilities". He said "that's measured, I expected Idiotic ******* Utilities".
Atheist - no worries - this is not a serious question. My letter will be polite, firm and factual. But there is a huge difference between what I would like to say and what I will actually say. I am exasperated beyond words.
Mr BM just asked what I was doing. I said "I am writing to Idiotic Utilities". He said "that's measured, I expected Idiotic ******* Utilities".
just a threat to take the case, factually sequenced, no emotion to Ofgem. We're about to do the same to a lawyer, our supposed lawyer, over now a six week delay to respond to a letter of ours. In his case, a letter to his senior partner will be sent to point out that we will sue them if we don't get the monies from the last tenant because of their procrastination - and also a letter to be sent to the Law Society.
It's OK, I was just having a bit of a laugh and a rant.
DTC - if you are complaining to a solicitor there are specific hoops to go through. They should have let you know what their Complaints Procedure is, or it should be on their website. You need to write to the Complaints Handling Partner and give them (I think) 8 weeks to respond. If they do not respond or their response is unsatisfactory, then you go to the Legal Ombudsman. (At least I think this sounds like a LO type complaint).
DTC - if you are complaining to a solicitor there are specific hoops to go through. They should have let you know what their Complaints Procedure is, or it should be on their website. You need to write to the Complaints Handling Partner and give them (I think) 8 weeks to respond. If they do not respond or their response is unsatisfactory, then you go to the Legal Ombudsman. (At least I think this sounds like a LO type complaint).
PS - DTC, if you are claiming negligence (sounds it), you need to read up a bit on this. There are all sorts of rules that kick in with the Law Society and LO where negligence is concerned. The LO also has about an 18 month backlog. I'd be inclined to keep your powder dry and go down the Court route.
