ive recently been getting letters from a company called CAPQUEST saying i owe money to littlewoods finance co. However i know i dont owe them anything
ive told cap quest this but they persist in writing to me demanding payment in full or court action will be taken ???
Ive spoken to littlewoods who say they have no record of me ever having any business with them (i could of told that them !) but also said if the debt had been sent on to capquest then all info would of been handed to them so they wouldnt have record of it ??? Is this right ?
surely they should keep some sort of record of who owes / owed what ? agreements and the such ?
any way back to my original point ... today i had a call on my mobile from capquest (a rude man) demanding i admit to the debt being mine etc etc i refused to admit to a debt i know isnt mine and requested he send me all info regarding the debt in writing including said aggreement i apparently have /had with littlewoods . He said i owe it and that was pretty much all he did say ??? he said they would contact littlewoods by email??(surely phone would be quicker) and get back to me !
Now my question is How on earth did he know my mobile number ? I have only given it to family . I have registered it with Vodafone when i first purchased my mobile phone (to get my free credit lol) How is it possible for someone to get hold of my mobile number ?
Any one know ? i cant believe vodafone would disclose it to anyone ? and i haven't ever rung c*ap quest with it ???
any help appreciated as its really bothering me - how have they got my number as judging by the letters they are now gonna ring me umpteen times a day :0(. Thanks lisa
1st thing you need to do is go to your local trading standards. They will take all the info from you and then contact the org on your behalf. They may be just a gang of con-men trying to fleece you.
It gives their full address and phone number. They appear to be a genuine company, so it might be worth checking directly with their head office in case someone is using their name to try and mess you around.
Does any one know how they got my mobile number ??? i didnt think this was possible as there isnt a phone book for mobiles (is there?)
any help appreciated .
thanks to both repliers above - it is genuine [capquest] the only thing that is wrong is the person there after . ?
How did they get my mobile number is there somewhere you can search for them ? like you can the phone book for BT numbers ?
Im very careful about who i give my mobile number and very worried as to who else can get it . How did capquest find it and know that it was mine the same person they have been sending the letters too? confused .
Thanks in advance for any help
Lisa xxx
squidgy, if you have only ever given your mobile number to friends/family, is it posible that one of your friends is playing a practical joke on you, I know it's not very nice but perhaps they think it is funny, just an idea of course, hope you get it sorted out without any more hassle.
Is it possible that a so called friend has pretended to be you in order to buy goods from Littlewoods that they have not paid for. If they have your mobile no, your adress etc if would be quite easy
Have you looked for yourself in the phone book? You might be there. I registered for free credit when I got my phone (years ago) and they put me in the phone book. It'd also be worthwhile calling directory enquiries and asking for your number to see if they have it.
My son had a debt collecting agency, phone him on his mobile when he was at work, before sending out letters. Anyway turned out to be genuine but when they were questioned on how they got the mobile number, they said that they pay an "outside source" to get this info!! Sounds very underhand. Still it worked for them, my son paid up.