Happened to me too, although the change was a lot more dramatic...I had shoulder length hair, and wanted to go for a short, spiky, funky cut....so I went to the salon and said "please do NOt make it too short, as I want to be able to style it ". The girl proceeded to take a huge chunk of my hair, lift it above my head and chopped it off about one inch from the scalp!!!!! I seriously almost fainted, and felt sick to my stomach! But she had to cut all of it the same length after that or it would have looked even worse....so i ended up with a military/special forces style haircut, about an inch long! Absolutely awful. And yes, I paid for it....:-(