I'm afraid I'm with roughquest and the lovely Jenna on this, a small gesture costs absolutely s0d all. We as a family helped one of my wife's "friends" move 200 miles. It took 3 days and 3 trips as this woman is a serial hoarder and myself, my wife and my older boys all spent 3 days helping this woman, which we didn't mind in itself, if the job had been properly pitched to us, but what she said was "could you just give me a hand to load the van, evything will be packed, drive it up there and help me unload it.?" That sounded fine. We got there with the lorry and she's packed about 3% of her stuff, we had to help her pack things up, then got critisised for not packing them the same way she did, we had to do 3 journeys she had so much stuff and she wanted us to unpack the other end. Well s0d that for a "thanks". There's genuinely needing help and there's taking the p1ss.
On a more positive note a lady that came to work for us as an escort asked for help moving and she thanked us then made us the most gorgeous beaded cloured glass lampshades as a thank you gift, apologising all the while that she had no money to offer us. It's not the value of the things , it;s the sincerity of the thanks which I think is missing in roughquests's scenario and I can understand her being upset.