Grace Dent To Replace Gregg Wallace On...
Film, Media & TV1 min ago
New bed!!! faulty
2 Answers
I bought a new bed 13 months ago from a retailer. After waiting nearly 11 weeks for delivery, it finally arrived.
We then went to put the bunk-bed up on one of the parts the holes were out of allignment and therefore couldn't complete construction.
After numerous weeks of phoneing retailer and bed manufacturer it was agreed that we would have a new bed.
New bed arrived with similar problem.
We are at the end of our tether now as issue not still resolved.
Is it the retailer or manufacturer that is held accountable for this as we are thinking of taking matters further and wondering who we should be trying to resove issue with.
Thanks in advance.
We then went to put the bunk-bed up on one of the parts the holes were out of allignment and therefore couldn't complete construction.
After numerous weeks of phoneing retailer and bed manufacturer it was agreed that we would have a new bed.
New bed arrived with similar problem.
We are at the end of our tether now as issue not still resolved.
Is it the retailer or manufacturer that is held accountable for this as we are thinking of taking matters further and wondering who we should be trying to resove issue with.
Thanks in advance.
Answers
1 to 2 of 2
Best Answer
No best answer has yet been selected by gavmel259. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.
Your legal right to redress, in respect of faulty goods, is always with the retailer, not the manufacturer.
http://www.direct.gov.uk/en/RightsAndResponsib ilities/DG_10015892
Chris
http://www.direct.gov.uk/en/RightsAndResponsib ilities/DG_10015892
Chris
-- answer removed --
1 to 2 of 2
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.