Rabbits need the hay for their teeth to help keep them short but i have had about 6 rabbits and some eat their hay some eat the straw some dont eat any the best advice i can give you is what does your rabbit like? straw or hay? if neither they need grass. they dont need rabbit food they need fruit and veg not to much wet veg like cucumber and do not give them lettuice as this is not good for them, it can kill them cabbage can make them smell real bad. they also need lots to chew on carrots, wood, etc. they do need alot of stimulation touching cuddles playing also. anotherthing that is useful to know is that rabbits can not be sick fur gathers inside them which can be a comon cause for death but about once a week put a small amount of pineapple juice in the watter and this will break down fur balls which a cat or dog would bring up but a rabbit cant. another thing is you can house train a rabbit like a cat or a dog et a litter tray for rabbits and as your rabbit does the toilet scoop it into the litter tray till it gets its smell in there this will take about a week or two depending on the age of the rabbit. as long as the litter tray is cleaned every two days once trained the rabbit will enjoy its home more and you will find out weather it prefers hay or straw. please get back to me if you need any more information .