I was really embarrassed though, the wired BB worked fine so I tried the wireless but that wasn't working, I changed things I should have changed (and know nothing about!), which made the wired go pear shaped and a "conflict of IP" or something.
I called Sky, he tried to help me and asked if I was using a Sky wireless adaptor. After he explained what on earth he was talking about, I admitted I didn't know I needed one and promptly popped off to Curry's LOL!!
Well!! They didn't tell me!!!