problem with nero 6 ultimate

[fatgaz]

i have a problem creating a film, this is what happens. I go to make your own move - make movie / browse and select film then when I go to add to project a nero vision.exe application error window comes up saying :-
the instruction at 0x006b6c44 referenced memory at 0x01403840. the memory could not be "read" click ok to terminate. I have never had any problems before creating a film is it nero or my memory at fault, any advice would be most welcome ty

[ACtheTROLL]

this is one of the worst errors to crack (in my experience)

the reasons range from memory leaks, faulty hard disc , hardware and ram.

this isn't the whole reason ....
generally people don't realise how little memory 90% of software actually requires ... windows tends to keep files in memory until the space is needed ... so on the face of it all your ram is taken ... but not much is actually in use
so a few faulty locations right at the end of the stack don't matter

HOWEVER - with extremely hungry software (esp multimedia of all types) they need everything you can give .... so when you use them ... all of a sudden the few faulty locations DO matter
and you get this message ....
this is by no means the only reason ....

start by cleaning up your HDD - http://www.ccleaner.com/download
run chkdisk and defrag
if no joy
try removing / reinstalling nero

I'd then start on the ram.
remove all the sticks ... and try them one at a time
then a pair ... then .... you get the idea

then run http://www.memtest86.com/download.html
which will take ages (depending how much ram you have

even better d/l
http://www.ultimatebootcd.com/
and run each check in turn

[fatgaz]

just like to say as i have done before, this is the best forum site going.not only do i get replies quickly but also in plain speak as well. thanks very much acthetroll your advice has been spot on and i have my drives back. once again to everyone the answerbank THANK-YOU