Freaked out by the hospital!

[ilsonchick]

Ok so i posted earlier about a member of my family taking an overdose and when we heard we rushed to the hospital...anyway...i was totally disgusted at what i saw to be honest. Some poor old lady must have been in her 80's was lying on a stretcher in the middle of A&E crying, bleeding and she wanted some tissue as she had been sneezing and she went "excuse me love" to this nurse walking by and this nurse just turned and spat at her "DONT ASK ME" and walked off. Then some guy was spewing his guts up into a bowl loud as anything in the middle of the floor on a stretcher and no one even glanced at him or cared, didnt offer him a tissue or some water and this was right infront of kiddies and patients, then next to him was a guy cuffed up laughing and joking with two coppers and then when the doctor came to see my family member, they just didnt give a toss, told her if she wanted councelling to go to her GP gave her no leaflets or shred of sympathy,empathy or anything! Its scared me out of my wits now... i dont EVER want to go into hospital it looked like a total car crash scene and the comments/lack of help from professional staff were totally and utterly awful. How can it be like this?

[another-view]

I guess they were treating genuine patients first?

[ChuckFickens]

The ones that can make a noise are the ones that can wait.

[rowanwitch]

Complain....to the chief exec and your MP if you don't get a satisfactory reply contact your local paper...and as your family member wasn't seen by a psychiatrist and assessed its even more important she sees her GP

[ilsonchick]

I dont want comments that arent helpful please, if you dont class an overdosed woman or an 80 year old lady prefusely bleeding all over the reception with half her arm hanging off then dont comment. I know there are people even worse off in hospital BUT thats what other staff are for, there were plenty of staff sat around laughing a joking that they could have helped this lady or man with a tissue or some water.

[another-view]

They will be tending to more pressing matters. The lady on the strecther was fully concious. The man being sick was his body's way of rejecting whatever was wrong and the guy laughing and cuffed up was obviously ok too.

The overdoser had brought it on themselves and deserves to be put at the end of the queue.

Are you sure she had "half her arm hanging off"? This seems to be an exaggeration

[eash]

I work in a hospital but it doesn't have an A and E and I can assure you it's not like how you describe the one above. By the way, where is the one you mention?
Sorry to hear about your family member by the way.

[ilsonchick]

another view DO NOT comment i dont want to hear it your the most nasty un-sympathetic person on here how DARE you say my family member "brought it on herself and deserves to be at the end of the line" who do you think you are?

And why would i go overboard with what was happening? This lady was pouring blood all over the floor? Her arm has been servely cut! END OFF

Its one in nottinghamshire the hospital i am talking about

[redcrx]

so all these people were in the waiting room?

[ilsonchick]

its the room you get taken if you are brought in by an ambulance - it was called sub-A&E

[another-view]

If I was waiting in the queue after having had an accident and someone was in front of me who had deliberately harmed themselves, I too would be angry.

If the woman said, "excuse me love",she sounds quite calm and not someone who had her arm cut off.

[ummmm]

I worked in a psychiatric hospital for years. Full of self harmers. I don't blame A&E for putting these at the back of the queue. Some are genuine cries for help (your relative wouldn't go to the GP?) and others are attention seeking. A&E haven't the time to sort one out from the other.

They are there for accident and emergency....not for people trying to take their own lives. Insensitive maybe....but it's a fact.

You also do not know what's going on behind the scenes....how many are in 'crash' how many people are in 'medical emergency'

The above people obviously weren't a priority on the day..!!

[ilsonchick]

thats fine and if thats the priority than fine BUT they way they handled it all and spoke to that woman was totally awful...

[4getmenot]

they would be priorotised but nurses should stilh have manners with all of them. If you dont like what you saw then write a complaint.

[Robinia]

Unfortunately hospital A&E's are a million miles away from what we see on Casualty. Are you talking about the big Nottm hospital?

[ilsonchick]

yeah i am robinia

[ummmm]

Has your relative agreed to see a GP yet?

[Greedyfly]

When I needed to get to a hospital due to an emergency last time, someone I knew had caused themselves injury and were dealt with first I found it very annoying and have since stopped talking to that person. Some hospitals are disgraceful. I had to wait 40 minutes before I was offered pain relief due to it being busy - I understand there are priorities and agree but no one should have to suffer.

I am sorry your friend is having problems and hope she gets on the mend soon.

[redcrx]

if the nurses did treat that woman that way then yes make a complaint.
i hope you managed to get some tissue for the old lady.

Im not sure what to say about your family member, she doesnt want to see her GP, but this is the second time she has been to A&E after trying to kill herself, can you not understand why they may not be very sympathetic towards her?

[paddywak]

My sister was a senior staff nurse on A & E at a large hospital in Nottinghamshire and she would often end her shift in tears but as she said they worked on a triage system, people who had obviously minor problems, were often pushed back when somebody with a more serious problem came in. As she used to say it was often upsetting but who do you treat first, some Fosters head who has a broken nose from a drunken brawl or somebody who has had a major heart attack. She also has a scar on her shoulder that required 17 stitches to close, curtesy of some junkie with a Stanley knife who thought he deserved priority treatment, so don't blame the nurses they do their job as best they can and if it some times looks a bit chaotic, it is when you've a normal shift rolling along quite nicely and then you start to get victims of a multi car RTA rolling in.It's not perfect but in general it works pretty well

[ilsonchick]

if you should be mad at anyone in the hospital it should be the cuffed up criminal thats in the queue before you