why has my Hp Photosmart B110 series printer stop working

[harmony802005]

Hi there
I have never had a problem with this printer,the low ink flashed up so i changed the ink to the new ones i brought,i done everyhing i should closed the lid and turnt the printer on and all that came up on the screen is "Ink system failure 0xc 19a 0023,i hve tried to sort this out myself and looked online for information but nothing has helped,this printer is just after a year old,if anyone can help me i would be so very greatful for any kind of help,thank you in advance :)

[SlackAlice]

have a read here and see if that resolves your problem.

http://www.justanswer...owing-ink-system.html

[MichaelZZ]

... or try these:

Http://h10025.www1.hp...73&cc=us&dlc=en&lc=en

Http://fix-your-print...3-on-hp-printers.html

[harmony802005]

ok thank you for ur links ill have alook at what it says,just hope i can sort it out,thank u :)

[factor-fiction]

Sometimes if you use an alternative make of cartridge the sensor cannot detect the ink and assumes it is empty and won't work.Could that be a reason here?

[harmony802005]

I have used the hp ink cartridge brought it from a shop as i dont trust the net for that kind of thing,i have had alook at the links the other kind ppl have given and i will be trying out what it says,i have noticed that some ink has come out near where the cartridges are,not sure if this is meant to happen or not? its just frustrating but thank you for all the help

[flicrat]

Take the cartridges out and put them in again. Sometimes works.

[harmony802005]

Ive taken them out but stil the same message and ive unplug the lead and everything,will be trying what the links say and see if that helps thank you again x

[flicrat]

Well, good luck. I hate problems that seem hard to solve. Have to rely on my student neighbour or 13 year old granddaughter - and they're always away on holiday when the crises occur!

[harmony802005]

The pull off tabs is that the orange bits,if so then yes and yes this problem does seem hard to sort out,it's harder if ur on ur own,all I want is for my printer to work again :/

[Wak]

something you might try is this:-
Remove print cartridges, gently wipe the brass electrical contacts on the cartridges with a tissue moistened with methylated spirits, then replace cartridges.
Sometimes grease from the fingers when handling can block the contacts and the printer cannot recognize them any more until cleaned.
This sometimes happens to my HP printer as I refill my own cartridges and have done for the last 12 years.
Just a thought!