ChatterBank3 mins ago
changing bank accounts
8 Answers
is it easy to change a bank account? for instance will the new bank take over all standing orders and direct debits etc.. i've had enough of santanser and would like to change banks.. any one know of a reliable hassle free bank?
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For more on marking an answer as the "Best Answer", please visit our FAQ.Any bank you go to will arrange to transfer all your standing orders and direct debits over, but to do this they have to write to each individual Company, and that is where the problems can start. These Companies do not always respond to the letters and go on claiming from the old bank who 'bounce' them. The new Bank will keep chasing making every effort to sort it out on your behalf but occassionally they have to admit defeat and ask you to contact the Companies direct.
Regarding suggestions, I`ve been with Lloyds for years and I`ve never had a problem with them. They`ve never once made a mistake with my account. I had to phone them a couple of days ago and I didn`t have to press a million keys to get to speak to someone. I run my account via the internet as well and it`s really simple.
I have several different bank accounts (sadly not much money in any lol) but I find that First Direct are by far the most efficient. I recently had a bit of a scamming issue and had to contact and change all my pass words etc and they were really good. Its an english call centre where they answer the phone immediately and actually know what you are talking about. All the others I was on hold for ages and passed from pillar to post, especially natwest. I think you get £100 bonus for switching to them too.