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mayennaise | 13:00 Sun 22nd Mar 2015 | Personal Finance
2 Answers
Is it possible to do register for the above but still receive paper bills??
Each time I try to register for this I'm told by doing so I agree to 'paperless' billing but I don't want this!
Does anyone know if I can register but then cancel the 'paperless' billing option?
I don't want to register but then find that I can't revert to paper bills ??
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"What you can do online
How do I opt out of paperless billing?
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(68 ratings)
In order to opt-out of paperless billing, please call us on 0800 048 0505*. After a notice period of seven days you will start receiving paper bills or statements through the post.
If you have cancelled your paperless billing service, and would like to opt back in, log inthis link will open in a new window to your account(s) and select paperless billing within your online bill page.
* Calls may be recorded and/or monitored for quality assurance and compliance purposes. We're open from 8am to 8pm Monday to Friday and 8am to 6pm on Saturday."
Question Author
Thanks woofgang - that's that then! I was trying to sign in to my aged mum-in-law's a/c to check something out for her but as she has no internet access electronic bills are useless to her! Phone call it is then!

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