Nat West Online Banking

[sunny-dave]

Weird problem these last few days - NWOLB wouldn't run in either Firefox or Chrome - but was quite happy in Safari.

Had time this afternoon to have a look around for a solution - seems that NW have been setting some cookies that subsequently cause a 'security exception' when you try to start a banking session in Chrome or Firefox.

Easy solution is to delete all NatWest cookies from your browser and hey presto it works again - only irritation is that it loses your saved Customer Number - so make sure you know this before clearing the cookies.

Hope this helps anyone with a simiar problem.

[aelmpvw]

Thanks for the info dave, this might explain why i had problems trying to buy something online last tuesday online via natwest.

[aelmpvw]

'online last tuesday online', oh dear, too much stella

[sunny-dave]

Yes - it's been a nuisance for the last week or so - so it might have had other repercussions.

[gness]

Blimey....does Doris know about Stella, Ael?... :-0

[Sqad]

Mrs sqad also has has problems with Nat West online.
I keeps asking her at one stage for her credit card details and tells her just to continue if one doesn't have a debit card.When one continues, one gets to a darkened page, which is impossible to move.

[sunny-dave]

Try clearing all the NatWest cookies, sqad - or (possibly easier) start a private browsing session so that no cookies are stored or used during the banking process.

[Sqad]

Dave.....I have done that...they still want the non-extent credit card details...Chrome and Firefox.

[sunny-dave]

Hmmm - unless you have Safari (which seems bullet proof on my iMac), you may need to ring NatWest then.

[Sqad]

Thanks Dave....I will on Monday.