When my son was making a claim for JSA, he went on a weeks residental course to try and improve his qualifications, unfortunately his fortnightly appointment at Job Centre was during this week, he told them he wouldn't be available for the appointment, but they told him to keep the date in case something happened and he could make it. What they didn't tell him though was because he didn't keep the appointment, they cancelled his claim altogether and he missed out on 5 weeks of payment and had to start the application process all over again, so be careful as they don't always tell you what you need to know - how other people find out how to work the system I'll never know. We as a family have never claimed any benefits other than Child Benefit and my son could have used the small amount they were paying to help with travel expenses for interviews and postage on the applications he was making. He really did want to work and was trying very hard to find a job. Hope you are able to find permanent work soon or at least get the JSA sorted.